As a referral-based company, we depend on our customers being happy enough to recommend us to their friends and family. We are proud of what our clients have to say about the service they received from Western Equipment Service.
I called them in the evening when my home air conditioning quit, they came out promptly the next day, fixed it very quickly, charged a very reasonable price, and had the system up and running in an amazingly short time! They came highly recommended, had been out once before (to fix my heater during the winter), and they are my first choice any time in the future for any HVAC needs!— Randy S.
Short notice in 102 degree day. They sent a rock solid technician. He's on my roof, it's 102, and he came down smiling. I was impressed. Within 1 hour my AC was up and running cold as could be. When I got my bill it was actually LESS than quoted…though I had already agreed to the higher price. His honesty was fantastic. I wouldn't call anyone else. Really, top notch!— Jason L.
We have nothing but positive things to say about this company. They were very responsive, honest, and quick to complete the necessary repairs on our HVAC system. Tim was our technician and he was very knowledgeable and kind! Thank you for helping us out.— Hannah V.
We have been working with Ralph, Terry and the guys at Western for years. They have always been the type of company that we know when they show up they are ready and able to get the job done safely and efficiently.— Get Hooked Crane Service
Fantastic customer service starting with the office personnel and the technician that came. The technician found a solution to the problem and got it working on the same day. He is very professional and answered all of my questions. I will be calling them in the future. Thank you!!— Julia R.
Went above and beyond. Very honest in their diagnosis…and that's hard to find in today's day and age.— Ryan K.
AC quit working just as we were getting a 110 F heat wave. Called and they came out the next day. Technician checked out the system and found a bad capacitor. Replaced the bad part then checked out system and verified everything else was good. Repair was just over $200 and much less than I had feared. Recommended and will use again if needed.— Mark R.
My experiences with Western Equipment Service has been very positive. Their tech personnel are highly knowledgeable with many years of experience to back them up. Their office staff is always super friendly and eager to meet the customers needs - Kudos Western Equipment Service!— Brad M.
The best in the area! Best product, best people, best service!— Jack H.
Your company's employees are excellent at their jobs — you're a lucky company to have this caliber of employee! In the future we will continue to do business with Western as well as telling family and friends about your professionalism and great products.— Joe G.
I am very satisfied with the overall service I have received from your company. I am very comfortable in my house and the air is so much better. Your staff was very nice and informative, as well as clean in doing their work. I felt comfortable having them in my house. Thank you so much for the excellent service you provided— Catherine S.